Gapped Text 

Read the text carefully. Six phrases have been removed.

Sarah works as a telephone operator. She works for a Telecommunication company in (__1__) in Malacca. She works from 8 am to 5 pm. She has never (__2__).

Her office is in (__3__). There are many floors in the building. For example, there is a floor where bills are added up and sent out, another where bills (__4__), and another where breakdowns are reported.

Sarah helps to connect telephone users to the people they (__5__). Sometimes she finds her job tiring, but she (__6__). On the contrary, she always speaks in a very pleasant and polite voice. She thinks her job is quite easy.

A. can be paid
B. does not complain
C. her home town
D. a tall building
E. wish to talk to
F. been late for work 

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